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Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency FBPCDS3002 Plan and deliver a wine tasting event FBPWIN2003 Conduct sensory evaluation of wine FBPCDS2001 Conduct a standard product tasting SITHFAB002 Provide responsible service of alcohol FBPWIN3001 Evaluate wines (advanced) If you require RPL Kits with comprehensive benchmarking
Core units BSBAUD411 Participate in quality audits BSBAUD511 Initiate quality audits BSBAUD512 Lead quality audits BSBAUD513 Report on quality audits Elective units BSBAUD412 Work within compliance frameworks Group A BSBAUD514 Interpret compliance requirements Group A BSBDAT501 Analyse data Group B BSBAUD516 Develop and monitor processes for the management of breaches in compliance requirements Group A BSBAUD601 Establish and manage compliance management systems Group A BSBCMM511 Communicate with influence Group B BSBCRT511 Develop critical thinking in others Group B BSBPEF501 Manage personal and professional development Group B If you require RPL Kits with comprehensive benchmarking
Units of competency HLTAHW025 Provide information and strategies in health care HLTAHW021 Provide nutrition guidance for specific health care HLTAHW053 Address impact of food security on community health HLTAHW034 Provide healthy lifestyle programs and advice HLTAHW023 Plan
Units of competency BSBLDR414 Lead team effectiveness BSBHRM416 Process payroll BSBESB402 Establish legal and risk management requirements of new business ventures BSBOPS401 Coordinate business resources * We can develop additional elective units that are not listed on request (Please contact us for further information)
Vocational Placement Kit-PMASUP244 Prepare and Isolate plant EAL Units of competency SIRXCEG002 AssistA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.
