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decades-old medical practice that was endangering patients (see page 242)- The home-organizing guru who developed a simple technique for overcoming the dread of housekeeping (see page 130)- The manager who transformed a lackadaisical customer-support team into service zealots by removing a standard tool of customer service (see page 199)In a compelling
a thrilling tour de force of the imagination' (Mail on Sunday)
including:Ferry schedules and flightsLodgings on all inhabited islandsBest beaches and surf spotsHikes and nature walksSights suitable for families with childrenHistorical and cultural landmarksIllustrated with over 200 color photographs and 40 maps
but once that habit is set
A generation stands on the brink of a "rebelution
Walt Disney's Dumbo Sphere Books Ltd. decades-old medical practice that wasA little elephant uses his enormous ears to become the star of the circus.
